Data to help make the business case
Every organisation that has committed to hiring refugees has needed to make an initial investment to manage the change required. However, the return on investment in terms of staff retention, productivity and positive business outcomes, is real and measureable.
Sourcing this kind of data about your organisation and the market it serves may be useful in making a business case.
Demographic data
Demographic data about the community the business serves: languages spoken, birthplaces, cultural backgrounds. The Australian Bureau of Statistics provides data by geographic location and id provides free online demographic information.
Workforce-related data
To what extent does your current workforce demographically reflect your customers? What are your current levels of staff well-being, absenteeism and retention rates?
Market-related data
Government policy-related data
Data about your customers’ values, needs and expectations; to identify opportunities for improving your organisation’s reputation. What are your competitors doing? Cite other organisations successfully hiring refugees and any benefits they’ve reported.
Numbers of social inclusion indicators included in tenders; numbers of tenders that include these indicators; how much government wage subsidies are worth.